Custom AI Development
Custom AI Development · AI Chat

AI Customer Service Chatbot

AI answers inquiries coming in through your website, Naver TalkTalk, Kakao and Instagram DMs, 24 hours a day. Built for your industry by the team that builds and runs STAYTOQ, an AI chatbot for the lodging industry.

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Where it fits

  • Questions repeated every day, such as opening hours, prices, how to book and location
  • Inquiries at times when people can't answer right away, such as nights, weekends and peak season
  • Handling inquiries scattered across multiple channels in one place
  • Product inquiries that need long explanations, such as specifications, quantities and shipping

How SJ System builds it

  1. 01It answers only from information the operator has confirmed, and when there is no basis for an answer, it hands off to a person instead of forcing one
  2. 02One chatbot serves multiple channels, so answers don't differ from channel to channel
  3. 03We provide an admin screen where you can see what customers asked and fix answers on the spot
  4. 04We keep finding and improving weak answers as it runs

Built and run by us

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